Terms & conditions

Welcome to our online store. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our website.

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1. General

These Terms and Conditions govern your use of our website and the purchase of products from our online store. We reserve the right to modify these terms at any time, so please check back periodically for updates.

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2. Products

We offer a range of natural skincare products designed to nourish and rejuvenate your skin. While we strive to provide accurate product descriptions and images, we do not warrant that the product descriptions or other content on our site are accurate, complete, reliable, current, or error-free. If you have any questions about the ingredients or any other product details, please contact us at [your email address] before making a purchase.

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3. Allergies and Health Conditions

Our products are made with natural ingredients, but individual skin sensitivities and allergies may occur. It is your responsibility to read the ingredient list provided for each product and consult with a healthcare professional or dermatologist if you have any concerns or known allergies before using our products. We are not dermatologists, and our products are not intended to diagnose, treat, cure, or prevent any skin conditions or diseases.

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4. Use of Products

By purchasing and using our products, you acknowledge and agree that you do so at your own risk. We are not responsible for any adverse reactions or skin conditions that may occur as a result of using our products. Always perform a patch test before using a new product extensively.

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5. Payment and Billing

All prices listed on our website are in USD and are subject to change without notice. Payment is required at the time of purchase. We accept a wide range of payment methods, including credit cards, debit cards, and PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

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6. Shipping and Delivery

We ship products worldwide. Shipping and handling charges will be calculated at checkout. Once your order is fulfilled, it will be shipped, and delivery times are estimates and are not guaranteed. We are not responsible for any delays or losses caused by the shipping carrier.

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7. Returns and Refunds

Due to the nature of our handmade natural products, we do not offer refunds. If there is an issue with your order, please contact us within [number] days of receiving your order to discuss possible solutions. Products must be unused, in their original packaging, and in the same condition as when you received them.

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8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our website or products, even if we have been advised of the possibility of such damages.

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9. Indemnification

You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising out of your use of our website or products or your violation of these Terms and Conditions.

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10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

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11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at info@alosstore.com.